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Update or download the Nebraska Lottery mobile app today! It can now scan Scratch and Lotto tickets and save you a trip into the retailer to find out if your ticket is a winner. What’s more, you can opt-in to receive exciting updates on the newest Scratch tickets and latest MVP Club promotions. |
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Ticket Scanning Tips
The Ticket Scanner in the Nebraska Lottery mobile app lets you check Scratch and Lotto tickets for prizes just like the Check-A-Ticket machines at retailers. Here are some tips for using the Ticket Scanner feature:
- For Scratch tickets, completely remove the coating over the barcode on the front of the ticket. Any leftover coating may interfere with the scan.
- Make sure you have adequate lighting. Depending on your device, you may be able to use the camera flash for additional light by clicking the lightning bolt icon.
- Line up the center of the barcode in the scan window. Make sure the entire barcode is visible, otherwise the scanner may display an Invalid Barcode message.
- If the barcode cannot be scanned, try scanning it again while moving the ticket closer or farther away from your device.
- Barcodes that are damaged or incomplete cannot be scanned. A Lottery retailer may be able to manually validate a ticket with a damaged barcode, or you can send the ticket to the Prize Claim address listed on the ticket back. Click here for more information on claiming prizes.
- The app may not show all Nebraska Pick 5 and 2by2 free play prizes. This is a known issue that will be corrected in a future update. For example, if a winning ticket has multiple cash and free ticket prizes, the app will report the cash prizes only. In this situation the scanner will never indicate the ticket is a non-winner, and the correct amount of free tickets will print when the ticket is redeemed.
- Contact the Nebraska Lottery at lottery@nelottery.com or call 402-471-6100 if you need further assistance.
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